Order Step:
Firstly, you can place an order through our website, you need just to choose what you like and how many what you need.If you wanna order more than 12 pieces or your friends have purchased items from our company through your recommendation,please contact us,you can enjoy our special price.
Then, if you need to revise some order information, click” update” if you wanna check out, click” Next”.
Next, please finish your shipping information, make sure that you have provided Receiver’s Name, Shipping Address (including Country, Zip Code), and Telephone No.is correct, and check your order form carefully, including the total order quantity, sizes and total amount.
After that, you may pay us via paypal or western union, money gram,T/T Please click paypal image button send your payment, If you no have PayPal account, you can pay us through Western Union, Money Gram,Bank Transfer, just click” submit”. We will contact you promptly and help you to confirm your order.
Next, we send your items out without delay after your payment, and give you the tracking number.
Finally, we pay our attention to your parcel, until you receive it.
Frequently asked questions
1. How to order?
1, Select your preferred items from our on-line catalogue and let us know the item numbers and the size and quantity you need. 2, We will send you the confirmation letter after getting your order information.
3, Please send the payment to us if you confirm the order.
4, We confirm the payment and then send out the goods by door to door Express mail. 5,Please give us feedback after you get the goods.
2. Are the products authentic? Our products are factories variants. However, they are all made according to authentic ones with quality guaranteed.We have an excellent reputation on the Internet for selling thoese products. Buyers are all very satisfied with our item from us.
3. Are the products in the original box? All the item come in the original box with the retro card.
4. What size do you have? Shoes size ranges us7-us13, and bigger sizes available on your requests.Most shoes are in European or US sizes,please see the shoes size chart,click http://www.shoesdisplay.com/sizelist
5. Do you do retail or wholesale? We sell single pair of shoes as well as bulk purchases. Price is for retail orders. For wholesale, we offer 5-15% discount depending on quantity and quality of items. To qualify for wholesale discount your order must have minimum of 100 pairs.
6. Do you have custom shoes? Yes, just write us about your requirements, preferably with pictures. We will contact you for further discussions.
7. Can I order a piece as samples? Yes, we accept samples orders.Ordering procedures are the same as mentioned above.Please note the additional shipping charges for order less than 10 pairs. Besides the unit price, we have to charge $20 more each pairs for shipping fee.
8. How long can I receive my package? Item are shipped within two days after the order and delivery will take about one week. There is no shipping on Saturday or Sunday.
9. How the products are delivered? Usually package are send via air express like EMS、DHL、UPS. TNT
10.If the shoes are blocked in china custom or in our custom, how we should do?
Here we have very good relations with SODEXI, DHL, TNT and AAE to U.S.A; and also FEDEX and CHINA POST and HONGKONG POST; if the package are stopped in china custom, we will bear all the risk here that is to say we will resend yor orders till you get it or we will refund your money; also we can give the guarantee for customers to get what they ordered from us on the basic of a little higher price because of this small risk that we will bear
11. How can I know my order status? Once we send the shoes, we will give you a tracking number, with which you can check your order online. We will also keep an eye on your shoes until you receive them.
13.why can I trust you or your company?
Answer: Don’t worry us and our company! we are one of 100% credit shops ,we ship lots of items to USA ,UK,Canda,AU,etc,every day. I can give you some shipment NO. of the parcels which we shipped to our customers from this country, you can log in http://www.ems.com.cn/english-main.jsp to track it ! We early hope to establish a happy and long term business relationship with you, so we will give you the best price and best services.
14.Why Choose Us?
a.Offering the most complete collection of branded shoes,and update new items continuously! b.Always cheap price!All shoes here are provided at wholesale price! c.Always 24/7 friendly online live support! Anytime you want to buy, you can buy! d.Always fast delivery! The items you ordered wiil be delivered to you soon after our reciept of your whole payment. e.Always be honest in the trading process
15.WHAT IS RETURN POLICY OF YOUR COMPAMY?
30 Day Return Policy
We hope you're happy with your purchase but in the event you need to return an item, returns are accepted on merchandise that is in original, unused condition (including all packaging and tags) within 30 days from the date of purchase, unless otherwise stated on the invoice. Shipping charges are not refundable.
Easy returns
Shoesdisplay offers fast and easy online returns. Enjoy free return shipping when you use our pre-paid UPS domestic return label and choose to have your return total refunded in the form of Shoesdisplay store credit. If you refund the original payment method and use our pre-paid domestic return label, we will deduct $6.95 from your return total. If you do not use our pre-paid return label, no return fee will be deducted. At this time, the pre-paid return label is valid for US returns only.
no exchanges
Shoesdisplay strives to offer you great designer merchandise at the best possible value. In order to do so, we may not always carry large quantities or every size. Therefore, we unfortunately cannot process exchanges. If you would like a different item or size, please return your original merchandise and place a new order.
returning a gift?
If you received a gift and want to return it, please complete the Gift Recipient section on the return form that's included in every order. We can either refund the credit card used to purchase the gift,or you can contact us on MSN or yahoo. Note: if you do not specify a refund method, we will automatically refund the credit card used by the purchaser.
Please do not hesitate to write us if you require further information, it will be our pleasure to serve you.
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